最终，我们都只是在试图理解混乱。

世界是一本书，不旅行的人只读了一页。

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

我去旅行，是因为我决定了要去，并不是因为对风景的兴趣。

When I look at the world I'm pessimistic, but when I look at people I am optimistic.

对我们森林最大的威胁不是伐木，而是漠不关心。