When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and go on. It is astonishing how elements that seem insoluble become soluble when someone listens.

只有通过观察自己的行为，你才能发现自己真正相信什么（而不是你认为自己相信什么）。在此之前，你根本不知道自己相信什么。你太复杂了，无法理解自己。

我认为最强大和持久的品牌是从内心建立的。

Leadership is about empowering others to see the vision and make it their own.

我对生态系统作为一种智能形式的想法感兴趣。

The fact remains that getting people right is not what living is all about anyway. It's getting them wrong that is living, getting them wrong and wrong and wrong and then, on careful reconsideration, getting them wrong again.

释义：不能因为一时的称赞，就认为某人是君子；也不能因为一时的诽谤，就认为某人是小人。