The best way to find out if you can trust somebody is to trust them.

我不害怕风暴，因为我正在学习如何驾驶我的船。

With a library you are free, not confined by temporary political climates. It is the most democratic of institutions because no one - but no one at all - can tell you what to read and when and how.

Live as though you intend to live forever，and work as though your strength were limitless.

关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。