We need to design policies that work with human psychology, not against it.

Fearless is not the absence of fear. It’s not being completely unafraid. To me, fearless is having fears. Fearless is having doubts. Lots of them. To me, fearless is living in spite of those things that scare you to death.

译文：事情在得意时，要防止乐极生悲，说话高兴时，要防止言中有失。赏析：物极必反，当事物到达极点时就会朝着相反的方向发展。人生得意时，要低调做人，说话忘乎所以，就会招惹是非。

质量永远不应妥协，但我们的道德责任也不应妥协。