Leadership is about listening as much as it is about guiding.
"The only limit to our realization of tomorrow will be our doubts of today."
不要等到一切都刚刚好。它永远不会完美。总会有挑战、障碍和不太完美的条件。所以呢?现在就开始吧。随着你迈出的每一步,你会变得越来越强大,越来越熟练,越来越自信,越来越成功。
客户满意度毫无价值,客户忠诚度才是无价的。
The answers to our future lie buried in our past.