学得越多，就越意识到自己知道的有多少。

Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.

我坚持我所相信的，不在乎别人怎么想。

My words in her mind: cold polished stones sinking through a quagmire.

关键是在事情顺利时不要太高调，在事情不顺时不要太低落。