倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。

The problem of modern society is it turns the whole world into a school. Everybody's wearing jeans, everybody's the same. And yet, they're not. So there's a spirit of equality combined with deep inequality, which can make for a very stressful situation.

Privacy is not a luxury; it's a necessity in the age of connected devices.

我如此兴奋，仿佛能听到天堂的声音。

悔恨自己的错误，而且力求不再重蹈覆辙，这才是真正的悔悟。

"In business, you don't get what you deserve, you get what you negotiate."

我试图通过我的作品来揭示人类的复杂性。

I don't want to be a role model. I want to be a reference.

你付出的能量就是你得到的能量。