Your most unhappy customers are your greatest source of learning.
In times of adversity and change, we really discover who we are and what we're made of.
最好的机会往往出现在市场低迷时期。
最令人兴奋的事情是当你突然看到一个困扰你很长时间的问题的解决方案时。
"We inherit not only our parents’ features but also their silences."
I don't believe in retirement. I believe in continuing to work as long as you're able.