Customer satisfaction should be the driving force behind every business decision.

苦难！我们所有美好的品质、生命中的价值都归功于它；我们因它而怜悯，因它而勇敢，因它而拥有所有美德。

In the depth of winter, I finally learned that within me there lay an invincible summer.

全球性挑战需要全球性解决方案。

I'm not a saint, I'm just a sinner who tries.

Literature is the memory of humanity.

降临在我们身上的不幸总是最严重的。

If you're horrible to me, I'm going to write a song about it.

The most important thing in science is not to solve problems, but to ask the right questions.