The quality of a decision is not measured by the outcome, but by the process used to make it.
决策的质量不是由结果来衡量，而是由做出决策的过程来衡量。
Writing is a matter of finding a voice, and then having the courage to use it.
The more you know about yourself, the more you can give to your characters.
Collaboration across the supply chain is key to driving meaningful change.
最好的写作是使熟悉的事物陌生化，使陌生的事物熟悉化。