真正的创新来自于倾听客户的意见，并有勇气根据你所听到的采取行动。
True innovation comes from listening to your customers and having the courage to act on what you hear.
如果你想将一个人变成怪物，就在文化层面上否认他们的任何自我反映。
"The past is never dead. It's not even past."
You can't change what's going on around you until you start changing what's going on within you.
应对不自由世界的唯一方法就是变得如此绝对自由，以至于你的存在本身就是一种反叛。
通过读书，除了找到自己我们别无所获。说来也怪，我们还是欣喜若狂，还把作者称为天才。
我不想做对人们来说困难的事情。我想做容易的事情。