Your most unhappy customers are your greatest source of learning.
你最不满意的顾客是你最大的学习来源。
电影的美在于它让我们能够探索人类状况的所有复杂性。
对我来说,最令人兴奋的事情是看到我们所做工作的影响。
"We are what we repeatedly do. Excellence, then, is not an act, but a habit."
Quality is not a guarantee; it is a commitment.