Your most unhappy customers are your greatest source of learning.
你最不满意的客户是你最好的学习来源。
The world is full of suffering, it is also full of overcoming it.
Becoming fearless isn't the point. That's impossible. It's learning how to control your fear, and how to be free from it.
"I don't have a lot of respect for talent. Talent is genetic. It's what you do with it that counts."
心智就是大脑的运作。
建筑的实质不是它的形象,而是它内部的空间。
I shall be content if, because of me, there shall be better fruits and fairer flowers.