If you don't believe in yourself, no one else will.
如果你不相信自己，就没有人会相信你。
真相并不总是我们想听到的。
你无法改变过去，但可以塑造未来。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
Innovation in mining technology isn't an option—it's an obligation we owe to both our workers and the environment.