We are not in the coffee business serving people, but in the people business serving coffee.
我们不是在经营服务人的咖啡生意，而是在经营提供咖啡的人的事业。
Function precedes form in the evolution of mental processes.
森林教会我们耐心——成长需要时间，但回报是永恒的。
The curious paradox is that when I accept myself just as I am, then I can change.
译文：为人处世懂得退让就是高明之举，待人接物学会宽容就是福气。赏析：忍一时风平浪静，退一步海阔天空。与人相处，不必事事都要争个高低，更不必小肚鸡肠。
The best ideas often come from listening to those closest to the problem.