你无法管理你无法衡量的事物。
You can't manage what you don't measure.
Your most unhappy customers are your greatest source of learning.
Maybe I am the faggot America
理论必须是美丽的。
In the end, we are all just stories, and it is up to us to make our stories worth telling.
Don't wait until they tell you, you are ready. Show it. Do it.
The only way to do great work is to love what you do.