质量不是一种行为，而是一种习惯。
Quality is not an act, it is a habit.
真正的领导者倾听多于说话，并向周围的每个人学习。
The future belongs to those who can make leather without leaving scars—on the earth or its people.
翻译：处在上位不骄傲，处在下位不忧愁。