用户需求是商业的起点，也是终点。
User needs are both the starting point and the end point of business.
"Hope is the thing with feathers that perches in the soul, and sings the tune without the words, and never stops at all."
The degree of slowness is directly proportional to the intensity of memory; the degree of speed is directly proportional to the intensity of forgetting.
Leadership is about empowering others to see the potential they might not recognize in themselves.
"To understand a person, you must first understand their silence."