用户不是上帝，用户是朋友。
平等对待用户
So given a Time Turner, I would tell my 21-year-old self that personal happiness lies in knowing that life is not a check-list of acquisition or achievement. Your qualifications, your CV, are not your life, though you will meet many people of my age and older who confuse the two. Life is difficult, and complicated, and beyond anyone’s total control, and the humility to know that will enable you to survive its vicissitudes.
我已经学会通过限制欲望来寻求幸福，而不是试图满足它们。
自然在其现象中向我们展示了无限的多样性，但也展示了令人钦佩的简单性。