你必须能够在犯错时承认并继续前进。
States are inherently aggressive and expansionist because they exist in an anarchic international system where there is no higher authority to keep them in check.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
Government, even in its best state, is but a necessary evil; in its worst state, an intolerable one.