人们永远不会注意到已经做了什么;人们只能看到还有待完成的事情。
There is nothing more deceptive than an obvious fact.
一个角色的真正本质不是通过他们的行动揭示的,而是通过他们在逆境中做出的选择。
Love is not a finite resource.
Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.