未来不是沉重的，而是轻盈的。
The future is not heavy, but light.
顾客可能不总是对的，但他们永远是顾客。
Sometimes the most ordinary things can be made extraordinary.
最重要的教育原则是不要爱惜时间，要浪费时间。
The quality of an organization is determined by the quality of its services.