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Trust is like a mirror, you can fix it if it's broken, but you can still see the crack in that motherfucker's reflection.
Fear is a natural response, but courage is a choice. Choose to be brave.
译文:行善作恶到头来都会有报应,只是来得早和来得晚而已。赏析:人要多做善事,不做恶事,每个人都要为自己的行为买单。做善事,自然就会得到别人的尊重和欣赏,做恶事,就会受到别人的谴责和咒骂。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.