The defining characteristic of pessimists is that they tend to believe bad events will last a long time, will undermine everything they do, and are their own fault.

You have to be passionate about what you do. If you're not passionate, you won't succeed.

We feel free when we escape – even if it be but from the frying pan to the fire.

创新不会偶然发生，它需要纪律、专注和挑战现状的意愿。

最好的表演来自于真实和脆弱的地方。

客户的声音是任何企业中最重要声音。