Operational effectiveness and strategy are both essential to superior performance, which, after all, is the primary goal of any enterprise.

I have a different understanding of what is important and what is not.

你必须具备的三种能力:在确认一件事情能运作之前永不言弃的能力，在确认一件事情无法工作下去时放弃他的能力，以及信任能帮助你区分二者的人。