"Sometimes you have to take a leap of faith first, the trust part comes later."
有时候你得先迈出信仰的一步，信任的部分会随后而来。
The best ideas often come from the front-line employees who face challenges every day.
Conflict is the gadfly of thought. It stirs us to observation and memory. It instigates to invention. It shocks us out of sheeplike passivity, and sets us at noting and contriving.
Security is always excessive until it's not enough.