Tragic art, as it developed in the theaters of ancient Greece, in the fifth century B.C., was essentially an art form devoted to tracing how people fail, and also according them a level of sympathy, which ordinary life would not necessarily accord them. A few years ago, I was thinking about this, and I went to "The Sunday Sport," a tabloid newspaper I don't recommend you start reading if you're not familiar with it already.

The problem of quality management is not what people don't know about it. The problem is what they think they do know.

真相并不总是表面看起来那样，有时不知道反而更好。

"I don't act to escape reality. I act to understand it better."