复杂性不仅仅是系统中组件的数量，而是它们相互作用的性质。
Complexity is not just about the number of components in a system, but about the nature of their interactions.
最好的故事是那些让你以陌生的方式看待熟悉事物的故事。
The past is a mirror, but we often see only what we want to see.
如果你都不相信自己，没人会相信你。
The essence of strategy is in the activities – choosing to perform activities differently or to perform different activities than rivals.