The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

Writing is a way of giving voice to the voiceless.

The most valuable asset any company has is its people.

想象力是一块肌肉。如果不锻炼，它就会萎缩。

解析：念念流动即是道，而不是一念不生。不拒迎，念即流动。

I truly believe that women should be financially independent from their men. And let’s face it, money gives men the power to run the show. It gives men the power to define value. They define what’s sexy. And men define what’s feminine. It’s ridiculous.

Le temps est le seul capital des gens qui n'ont que leur intelligence pour fortune.