The demand to be loved is the greatest of all arrogant presumptions.
In the fruit industry, quality starts long before the harvest—it begins with the soil and the care we put into every step.
2003年：贝索斯致股东信《寄希望于通过为客户提供最大的价值，从而创造更长远的利润》
【释义】一寸大的小火苗，能够将云梦那片广袤的地区烧毁。一个小小的蚁穴能够使得大地崩坍。【延伸】小的祸患最终能够酿成大的灾祸。小毛病往往可以导致大麻烦，优秀的人就是把简单的事做到百分之百完美，细节决定成败。5
"It is impossible to go through life without trust: that is to be imprisoned in the worst cell of all, oneself."