关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
Innovation is not about saying yes to everything. It's about saying no to all but the most crucial features.
Success is not about the position you hold, but the difference you make.
绘画就是记住眼睛已经遗忘的东西
A really well-made buttonhole is the only link between Art and Nature.
Life is a canvas, paint it with your colors.
信息是对不确定性的消除。