The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
未来的商业竞争，一定是效率的竞争。
单一货币的最大优势在于消除了汇率不确定性并降低了交易成本，从而促进贸易和投资。
了解我们的身体如何感知疼痛可以为数百万人带来更好的治疗和生活质量的提升。
No man or woman is worth is worth your tears,and the one who is,won’t make you cry.
The road to hell is paved with works-in-progress.