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沟通中最重要的是听到没有说出来的话。
The most important thing in communication is hearing what isn't said.
The only limit to our realization of tomorrow will be our doubts of today.
When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and go on. It is astonishing how elements that seem insoluble become soluble when someone listens.