关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
Profitability and environmental stewardship are not mutually exclusive; they must go hand in hand.
现代社会让我们焦虑的另一个缘故是,我们除了人类以外没有其它重心。我们是从古至今的第一个无神社会,除了我们自己以外,我们不膜拜任何事物,我们对自己评价极高,为什么不呢,我们把人送上月球,达成了许多不可思议的事,我们习惯崇拜自己。
The choices we make in our 20s are the foundation for the lives we will lead.
人生之要事在于确立伟大的目标与实现这目标的决心。
消灭一个民族的第一步是抹去它的记忆。摧毁它的书籍、文化和历史。
I have always considered that the true test of a machine is its practical utility in the hands of the common laborer.