质量是精心构建的文化环境的结果。它必须是组织的结构，而不是结构的一部分。
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
Life is like music。It must be composed by ear，feeling and instinct，not by rule.
For in the final analysis, our most basic common link is that we all inhabit this small planet. We all breathe the same air. We all cherish our children's futures. And we are all mortal.