"Empathy is the key to innovation, as it allows us to understand and address the real needs of people."
同理心是创新的关键，因为它使我们能够理解和满足人们的真实需求。
I believe in hard work, discipline, and respect.
In the fields of observation chance favors only the prepared mind.
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.