成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Never stop asking questions, because that's where discovery begins.
我不完美，但我始终是我自己。
Innovation in mining isn't optional—it's survival.
The only thing I can do is write. Everything else bores me.
Real queens fix each other's crowns.
我是那种必须通过艰难方式学习的人。
