成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
最好的投资不是技术，而是能让技术发挥作用的人。
译文：心就是理。天下难道还有心外的事情、心外的道理吗?
出自唐代百丈禅师怀海的《无题》，意思是面对一切的人、事、地、物，有缘分就留下来，没有缘分就离开；就像在清风吹拂下的白云一样轻轻随风漂浮，悠闲自在，没有非如此不可的执著。
理解量子力学不是接受它的奇异，而是拥抱它呈现的新逻辑。
A well-educated black has a tremendous advantage over a well-educated white in terms of the job market. I think sometimes a black may think they don't have an advantage or this and that... I've said on one occasion, even about myself, if I were starting off today, I would love to be a well-educated black, because I believe they do have an actual advantage.
Technology itself is neither good nor evil; the key lies in the people who use it.
The best way to predict the future is to create it.