生命的最高表现在于：一个存在物管理自己的行为。总是受他人指导的事物在某种程度上是死物。
The highest manifestation of life consists in this: that a being governs its own actions. A thing which is always subject to the direction of another is somewhat of a dead thing.
领导力在于让他人因你的存在而变得更好，并确保这种影响在你离开后依然持续。
Customer obsession is the starting point for everything we do.