把抑郁症患者当作只是感到悲伤来对待是没有意义的,说‘好了,坚持住,你会挺过去的。’悲伤或多或少像感冒——有耐心,它会过去。抑郁症就像癌症。
The function of the artist is to make people aware of what they already know but don't realize they know.
当你同时倾听数据和直觉时,才能做出最佳决策。
一个组织的客户服务质量决定了其客户忠诚度的质量。
We must always question our assumptions and be willing to revise our understanding in light of new evidence.