The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

The future of artificial intelligence depends on our ability to create systems that can adapt to new information without explicit programming.

The story is not in the plot; the plot is in the story.

风险管理是战略管理的重要组成部分。

——2013年4月19日，昂山素季会见奥巴马时说。

成为仆人的欲望已经深入我的骨髓、血液和皮肤。

The only thing that can make you a champion is your focus.

I believe that we are all born with a purpose, and mine is to sing.