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我们钦佩的人的品质,如善良、慷慨、开放、诚实、理解和同情,是我们体系中失败的伴随物。而我们厌恶的那些特质,如精明、贪婪、占有欲、卑鄙、自我中心和自私,却是成功的特质。
The things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success.
我们不是在经营服务人的咖啡生意,而是在经营提供咖啡的人的事业。
实践可以包含认识,但认识不能代替实践。
Design is not about imposing your will, but about discovering what's already there.