旅程本身就是一个人；没有两个是相同的。所有的计划、保障、监管和强制都是徒劳的。经过多年的奋斗，我们发现我们并没有去旅行；旅行带走了我们。
A journey is a person in itself; no two are alike. And all plans, safeguards, policing, and coercion are fruitless. We find after years of struggle that we do not take a trip; a trip takes us.
The core of digital transformation is the transformation of people, not technology.
我对孤立的物体不感兴趣。我对物体之间的关系感兴趣。
"Your most unhappy customers are your greatest source of learning."
"Innovation happens at the intersection of different perspectives and experiences."