教育不是填满一个桶，而是点燃一把火。

逝者是我们求知路上的无声合作者。

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

To be without some of the things you want is an indispensable part of happiness.

提供背景而非控制。当人们了解事情的背景时，他们会更有生产力和创造力，而不是被告知该做什么。