Most of us don't listen with the intent to understand. We listen with the intent to reply.
当每个人都投入时，小的改变可以带来大的影响。
信任是通过产品和领导力的透明度和一致性赢得的。
"Every saint has a past, and every sinner has a future."
Most people do not listen with the intent to understand; they listen with the intent to reply.