Success is not accidental, but achieved through continuous effort and persistence.

古代的毛嫱、西施，虽然她们是天下的美人，但在满面怒容的时候，人家是看不出她们的美貌来的。鲁迅曾说“世间最可厌恶的事莫如一张生气的脸；世间最下流的事莫如把生气的脸摆给旁人看，这比打骂更难受”，开心的时候，几乎每个人都是慈眉善目，但最能显露一个人修养的，却是他生气的时候，即使盛怒，也不摆脸色给别人看，这是最佳的人品。

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

我一直努力忠于自己和我的价值观。