一个组织的产品和服务的质量是其管理质量的直接反映。

创新不仅仅是关于新产品；而是重新思考整个客户体验。

生于古人之后而议论古人的缺点失误容易，而若处于古人的位置做古人所做的事就很难

在登陆NBA的第一个赛季，被问及“在中国打球和在美国打球有什么不同”时，姚明居然说

In looking for someone to hire, you look for three qualities: integrity, intelligence, and energy. But the most important is integrity because if they don't have that, the other two qualities, intelligence and energy, are going to kill you.