On progress: "If you're competitor-focused， you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."
如果你竞争对手为中心，你就不得不等待你的竞争对手有所作为。如果你以客户为中心，你就会更具有开拓性。
In the new century, I think we will all be insane.
"The only thing necessary for the triumph of evil is for good men to do nothing."
"To be a writer is to be interested in everything."