We don’t have as many managers as we should， but we would rather have too few than too many.
我们的管理层人数相对于我们公司的规模来说是少的，但我认为少好过于多。
客户的忠诚是赢得的，而不是给予的。
I’m a great believer in solving hard problems by using a checklist. You need to get all the likely and unlikely answers before you; otherwise it’s easy to miss something important.
The greatest discovery of my generation is that human beings can alter their lives by altering their attitudes of mind.
"Life doesn’t have to be so planned. Just roll with it and let it happen."
最好的电影是那些让你忘记你正在看电影的电影。
在面对压倒性的困难时，人类的精神仍然可以胜利。
作家的职责是说出真相，即使在不便的时候。
I prefer to count the stars rather than to laugh at them.