有一天我读了一本书，我的整个人生都改变了。
这是我个人的一小步，却是全人类的一大步。
The performance standard must be Zero Defects. Not 'that's close enough'.
The most important thing is to have a disciplined approach.
倾听是一种参与行为。
2016年：贝索斯致股东信《每天都要像创业的第一天那样》
"The universe is a big place, perhaps the biggest."