Customer-centric innovation begins with listening beyond what is said to understanding what is meant.
Efficiency comes from meticulous management and continuous improvement.
The worst crime is faking it.
I believe in the discipline of mastering the best that other people have ever figured out.
A good novel tells us the truth about its hero, but a bad novel tells us the truth about its author.
The architect’s duty is to make the world more habitable.
Experience is the name everyone gives to their mistakes.